Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Motsinger

Debbie Motsinger

April 2, 2025

5  out of  5
rating by Debbie Motsinger
"Kelly was very thorough in making sure all my needs were met and that I was aware of other available insurance coverage pertaining to home, life and medical. Very friendly and informative."
We responded:
"Thank you, Debbie, for the kind words!  I’m so glad to hear you feel my team and I provided thorough and friendly service.  I try and take the time to ensure all your needs were met and helped you understand all your coverage options.  I truly appreciate your trust and look forward to assisting you again in the future!"
Profile photo of Nancy Scheele

Nancy Scheele

March 14, 2025

5  out of  5
rating by Nancy Scheele
"This was our first time meeting Kelly. She is very welcoming and professional. She explained all of our coverage and made sure we had the appropriate insurance for all of our needs. Even though she could have sold us more, she said we didn't need anything and all that we had was enough. I feel very confident that her honesty will help others in the future, too."
We responded:
"Hi Nancy! Thanks so much for this fantastic review. It is a pleasure to work with you and I appreciate you entrusting us with your insurance needs. Thank you for sharing the value you found in our insurance review. It's very important to me that my clients have the coverage they need and that is right for them. Thank you for sharing that you had that experience here. I appreciate it! Thanks for your kind words~~"
Profile photo of Jill 4 Today

Jill 4 Today

February 27, 2025

5  out of  5
rating by Jill 4 Today
"Kelly Manning has been amazing! Her knowledge and expertise makes it a pleasure to have her as our State Farm agent. She's professional, efficient, caring, and responsive. We couldn't recommend her or State Farm more highly."
We responded:
"Thank you for your wonderful 5-star review, Jill! I really appreciate it. I appreciate the opportunity to be your State Farm agent and I thank you for sharing that you value our help and guidance with your insurance needs. Your words mean so much to my team and I. It's the kind of service we strive to provide every day to our clients. Thank you for sharing your experience here with others. I appreciate you!!"
Profile photo of mary maloney

mary maloney

February 20, 2025

5  out of  5
rating by mary maloney
"Amanda helped me work with windshield replacement issues. Over and above connection with the AZ company, home office and back to me with good news. Couldn’t do it on my own. Thank you, State Farm."
We responded:
"Hello, Mary! Thank you so much for this great review! I really appreciate that you took the time to write it. Amanda is pretty fantastic and we value how much she cares about our clients. I'm so glad she helped you with your windshield replacement. We are always here for you, Mary. Thank you for reaching out to us! We appreciate and are grateful for the opportunity to be your State Farm agent!"
Profile photo of Fred Roberts

Fred Roberts

January 23, 2025

5  out of  5
rating by Fred Roberts
"They were very helpful and answered all of our questions. And most of all help us save money"
We responded:
"Hi Fred!  Thank you so much for this great 5-Star review.  I am so glad to hear we were able to help answer all of your questions, but also, save you money.  This is very important to me.  I appreciate kind and thoughtful clients like you and I value our relationship with you.  Thank you for choosing our agency and State Farm for your insurance needs!"
Profile photo of Steven Jett

Steven Jett

January 19, 2025

5  out of  5
rating by Steven Jett
"Great experience! Nice to have a local agent after years of online/phone access only with other companies."
Profile photo of PETER VOIN

PETER VOIN

January 15, 2025

5  out of  5
rating by PETER VOIN
"Impeccable service, fast, reliable, efficient and professional. Thank you very much!"
We responded:
"Hi Peter!  Thank you so much for your incredibly kind review.   I really appreciate it!  We strive to provide this level of service to all of our clients.  It sure makes it easy to do with wonderful clients like you.  Thank you for sharing your experience with others.  I appreciate you doing so!"
Profile photo of Fiona McAtee

Fiona McAtee

December 14, 2024

1  out of  5
rating by Fiona McAtee
"Well, gee thanks, Kelly!! But now you are charging me $170 for insurance you NEVER provided and even tho I paid for auto insurance YOU cancelled it! Probably because you are a fraudulent insurance agent. NOT GONNAE PAY YOU ANY MORE MONEY! And, really, no one should. I guess me next step is BBB."
We responded:
"Hi Fiona.  I understand your frustration for the underwriting requirements of State Farm.  My agency doesn’t generate cancellations.  I want to ensure you are aware that.  For your billing questions, I’d appreciate an email or phone communication so we can address it properly for you. Thank you for your professional courtesy.  I appreciate it."
Profile photo of Theo Coxe

Theo Coxe

November 14, 2024

5  out of  5
rating by Theo Coxe
"Competent and friendly service with clear explanations of the ins and outs of the insurance process."
We responded:
"Thanks so much for your kind feedback, Theo!  We appreciate it.  We’re glad to hear that you received clear communications about the process with your insurance program.  Our goal is to ensure you feel confident in your coverage and understand how it works.  Thank you for sharing your experience with us and with others!  We appreciate you."
Profile photo of Dylan Curtis

Dylan Curtis

November 8, 2024

5  out of  5
rating by Dylan Curtis
"I recently bought a new car and had to switch my cars around on my insurance. I talked to my new agent, Ben Butero who walked me through the entire process. Never felt more simple and easy. Plus, he made sure I knew what to expect to see in the future. 5 stars well deserved.. amazing service all around!!"
We responded:
"Hi Dylan!  Thanks so much for your fantastic 5-Star Review!  We really appreciate it!  I’m so glad to hear you got wonderful service from Ben and we were able to help you with your insurance needs. Whether it’s Auto, Home, Life or Business, we want to help our customers understand their insurance policies and make sure the coverage meet your needs and goals. I’m so glad you know what to expect moving forward.  Thank you again so much for this fantastic review.  We appreciate you!"
Profile photo of fiona “Am Bana-Bhuidseach” mcatee

fiona “Am Bana-Bhuidseach” mcatee

October 9, 2024

1  out of  5
rating by fiona “Am Bana-Bhuidseach” mcatee
"Kelly Manning's office reached out tae me and said they could get me cheaper home insurance. I had tae switch over tae their car ins as well. After paying they fae a month of car insurance Kelly called and said they couldnae insure me hoose and Canceled me auto insurance. I had tae scramble tae get covered again. Thankfully me FARMERS AGENT here in Roseburg JASON JAKUBOS was able tae help. THANK YOU FARMERS INSURANCE!!"
We responded:
"Hi Fiona~ Thank you for sharing your feedback with us. While we both had the same goal of insuring your home, we are bound by our underwriters and their decisions. They must approve of all applications for insurance that we submit to them. I am glad you were able to find insurance elsewhere. That's what's most important. Thank you for letting us know."
Profile photo of Gary Miller

Gary Miller

September 29, 2024

1  out of  5
rating by Gary Miller
"worst ins. company I've ever done bussiness with . phoney , and liers, don't disclose all the nessery info correctly."
We responded:
"Hi Gary~ I'd be happy to have another conversation offline with you regarding your account. State Farm, the company, sometimes asks for specific items to continue coverage. Can we visit again about what those things are? You and I have the same goal~ to keep you happy and insured here at State Farm. Please let me know when a good time is to talk ~ I'm at 503.574.3334 and can visit any time with you. Thank you, Gary!"
Profile photo of Lori Martin

Lori Martin

September 2, 2024

5  out of  5
rating by Lori Martin
"This is the absolute best insurance company I have ever delt with. Very kind as well as professional and got me all the discounts I can use! I would absolutely recommend them to anyone looking for auto, home, life... any insurance needs you may have. Thanks Kelly, Rebeckah and Jack!!!"
We responded:
"Hi Lori!! Thank you for this amazing 5-Star review. We feel so fortunate to be able to work with such wonderful people like you. It is our pleasure and honor. We love helping people with their Auto, Home, and Life needs... and more! Thank you for sharing your experience with others. We really appreciate it!!"
Profile photo of Nick Wilkinson

Nick Wilkinson

July 1, 2024

5  out of  5
rating by Nick Wilkinson
"She Looks out for the insured and makes sure that they are offered the coverage for any eventuality. Friendly , helpful , knowledgeable."
We responded:
"Thank you for your kind words! We're delighted to hear that Kelly looks out for our insured clients and ensures they are offered the right coverage for any eventuality. Her friendly, helpful, and knowledgeable approach is something we pride ourselves on."
Profile photo of Dan Lemhouse

Dan Lemhouse

June 27, 2024

5  out of  5
rating by Dan Lemhouse
"Excellent meeting. Very informative. I’m glad to be back with State Farm."
We responded:
"Thank you so much, Dan! So glad you found our meeting helpful. I appreciate you entrusting me and State Farm with your insurance needs. I value having you as a client!"
Profile photo of Carl Willis

Carl Willis

May 18, 2024

5  out of  5
rating by Carl Willis
"Kelly was very polite and informative. And saved us a bunch of money. What more can I say"
We responded:
"Thanks, Carl! Always my goal!! I love saving people money, and, offering better coverage wherever possible! Thank you for being such an awesome client. We appreciate you!!"
Profile photo of cody sexton

cody sexton

May 14, 2024

5  out of  5
rating by cody sexton
"I moved to Oregon and the transition was super easy! They listened to my needs and made sure I was covered. After a few years I bought a new car and they made the process to get it insured as easy as possible! I am very thankful I found Kelly and her team!"
We responded:
"We're thrilled to hear that your transition to Oregon was made super easy with our assistance. Providing personalized insurance services tailored to your needs is our priority, and we're glad to know that we were able to ensure you were covered every step of the way."
Profile photo of Randy Proffitt

Randy Proffitt

April 23, 2024

5  out of  5
rating by Randy Proffitt
"Wonderful answered all our questions."
We responded:
"Randy thank you for the great review! "
Profile photo of Lisa Grabarek

Lisa Grabarek

April 7, 2024

5  out of  5
rating by Lisa Grabarek
"Kelly was very knowledgeable and personable. She helped us fine tune our coverage."
We responded:
"Lisa, thank you for the wonderful review! I am so happy I was able to help with your coverage!"
Profile photo of Timothy Hahn

Timothy Hahn

March 13, 2024

5  out of  5
rating by Timothy Hahn
"Kelly answered my questions and helped me understand the details of my policies."
We responded:
"Timothy, thank you for such a great review! I am so happy I could help!"
Profile photo of Julie Ingham

Julie Ingham

March 8, 2024

5  out of  5
rating by Julie Ingham
"Missy at Kelly's agency rocks! Very helpful in getting us a great rate on our policy for our new Oregon home!! Highly recommend!! Thanks again for all your help!"
We responded:
"Hi Julie! Thank you so much for this incredible review. I really appreciate your wonderful feedback about Missy. We think she is pretty great, too! So glad she was able to help you with your Homeowner's insurance policy. We value you as a client and thank you for choosing us for your insurance needs. We look forward to working with you, Julie!! "
Profile photo of Deana Hampton

Deana Hampton

March 3, 2024

5  out of  5
rating by Deana Hampton
"I would highly recommend Kelly Manning and State Farm Insurance. Thanks to Kelly's knowledge, she found me a better and cheaper homeowner policy. Further, she also saved me more money by bundling my truck and RV into an umbrella policy with my home. Better coverage at a savings! Who knew? Much gratitude!"
We responded:
"Hi Deana! Thank you so much for your wonderful recommendation! I am thrilled to hear that we were able to provide you with better coverage. Your satisfaction is our top priority, and we truly appreciate your trust in us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you so much!"
Profile photo of M Vega

M Vega

February 8, 2024

5  out of  5
rating by M Vega
"I am very IMPRESSED with Kelly Manning and her Insurance team (SHOUT OUT TO MISSY CRUZ). Very professional, quick to reply and answered all my questions and concerns. Very happy to be partnering up with this amazing office!"
We responded:
"Hi M Vega! Thank you so much for your kind and generous review! We absolutely appreciate working with you, as well! It is so fantastic to partner with people as wonderful as you. Thank you for taking the time to share you experience here with others. We value it so much! I look forward to continuing to work with you~~ Thank you for being so GREAT!"
Profile photo of Trish Lichau

Trish Lichau

January 26, 2024

5  out of  5
rating by Trish Lichau
"Kelly Manning is a top-tier, service-oriented professional. She not only helps us secure the best insurance coverage and rates, but she also kindly checks in regularly to be sure all is going well. Outstanding!"
We responded:
"Hi Trish! You are simply the best! Thank you so much for taking the time to give us this 5-Star review. Wow! I am overwhelmed with gratitude. It is a pleasure and a privilege to work with you and I value the opportunity to help you with your insurance needs. Thank you for being such a wonderful and kind person. I appreciate you, Trish!"
Profile photo of Jan Del Bone

Jan Del Bone

January 23, 2024

5  out of  5
rating by Jan Del Bone
"Had quotes for both condo and auto. Donovan spoke with me 3x calling exactly when he said he promised. Everything was straight forward, questions answered, and I went with him. I was pretty happy to accomplish it all quickly and easily."
We responded:
"Thank you, Jan!! We so appreciate you sharing what your experience is here with others! Thank you for taking the time to do that. Donovan is really great and professional and I value greatly that you had a good experience working with him. We aim to exceed our customers' expectations and simply make it easy. I appreciate your kindness and I look forward to working with you!"